Refund Policy

Thank you for choosing Ayush Gram Trust for your health and wellness needs. This Refund Policy outlines the terms under which refunds may be issued for appointment bookings made on our website, www.ayushgram.org.

1. Appointment Cancellations

If you need to cancel your appointment, please notify us at least 24 hours in advance to be eligible for a full refund. Cancellations made within less than 24 hours of the appointment time may not be eligible for a refund.

2. No-Shows

If you do not show up for your appointment without prior notice, the payment will be considered forfeited and no refund will be issued.

3. Rescheduling

You may reschedule your appointment up to 12 hours before the scheduled time without any additional charges. Contact our support team to assist with rescheduling.

4. Technical or Payment Issues

If a payment was made in error or there was a technical issue during booking, please contact us within 48 hours of the transaction. We will verify and process the refund accordingly.

5. How to Request a Refund

To request a refund, please contact our support team at info@ayushgram.org with the following details:

• Full Name
• Appointment ID
• Transaction Reference Number
• Reason for Refund Request

6. Refund Processing Time

Approved refunds will be processed within 7–10 business days and will be credited back to the original mode of payment.

7. Changes to This Policy

Ayush Gram Trust reserves the right to modify this refund policy at any time. Any changes will be posted on this page with an updated effective date.

Last Updated: May 20, 2025